Webinar

Gathering information about your distribution system is only the first step in a compliant cross-connection control program. Once unprotected cross-connections are identified, utilities must ensure they are properly protected or eliminated, often requiring action from water customers. The key is turning survey findings into clear, enforceable corrective actions supported by documentation, defined authority, and consistent follow-up.

In this practical webinar, we'll discuss how to move from identifying hazards to verifying compliance. Real-world examples will show how structured enforcement, collaboration with building owners, and consistent communication can create defensible compliance, meet regulatory expectations, and protect your potable water system.

You'll learn how to:

• Align your cross-connection control plan with clear enforcement authority
• Track non-compliance and the status of corrective actions with timeliness and re-inspections
• Communicate with water customers to improve compliance and reduce resistance

Register for free today!